Privacy Policy

Welcome to DAZN Bet. We are committed to protecting your privacy and handling your personal data with transparency and respect. This Privacy Policy outlines how DAZN Bet collects, uses, stores, and discloses your personal information when you use our online sportsbook services, including our website and mobile applications. By accessing or using DAZN Bet, you agree to the terms of this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your data.

We collect various types of personal information to provide and improve our services. This includes:

• Identity Data: Your full name, date of birth, gender, and nationality.
• Contact Data: Your email address, postal address, and telephone numbers.
• Financial Data: Bank account details, payment card information, and transaction history.
• Profile Data: Your username and password, betting history, preferences, feedback, and survey responses.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access DAZN Bet.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
• Verification Data: Documents required for identity and address verification, such as copies of passports, driving licenses, utility bills, or bank statements, as mandated by our regulatory obligations.
• Publicly Available Information: Information gathered from public sources, such as social media, to assist with identity verification and fraud prevention.

DAZN Bet uses your personal information for several purposes, including:

• Account Management: To register you as a new customer, manage your account, and provide customer support.
• Service Provision: To process your bets, manage your transactions, and deliver our betting services.
• Security and Fraud Prevention: To detect and prevent fraud, money laundering, and other illegal activities, and to maintain the security of our services.
• Regulatory Compliance: To comply with our legal and regulatory obligations, including age verification and responsible gambling requirements.
• Service Improvement: To improve our website, products, and services, and to develop new offerings.
• Personalisation: To tailor your experience on DAZN Bet, including offering personalised promotions and content.
• Marketing: To send you marketing communications about our products and services, where you have consented to receive them.
• Communication: To communicate with you about your account, transactions, and service updates.

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract (e.g., managing your betting account).
• Legal Obligation: Processing is necessary for compliance with a legal or regulatory obligation to which DAZN Bet is subject (e.g., anti-money laundering checks, age verification).
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud). We ensure a balance between our legitimate interests and your privacy rights.
• Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes (e.g., sending you marketing communications). You have the right to withdraw your consent at any time.

DAZN Bet may share your personal information with:

• Third-Party Service Providers: We work with trusted third parties who provide services such as payment processing, identity verification, IT support, and marketing. These providers are contractually obligated to protect your data and only use it for the purposes we specify.
• Regulatory and Law Enforcement Bodies: We may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, or to protect our rights, property, or safety, or the rights, property, or safety of others. This includes sharing data with our licensing authority and sports governing bodies for integrity purposes.
• Affiliates and Group Companies: Your data may be shared with other companies within the DAZN group for operational, analytical, and marketing purposes.
• Acquirers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

DAZN Bet implements robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, and regular security audits. We restrict access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They are subject to confidentiality obligations.

Under applicable data protection laws, you have several rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
• Right to Restriction of Processing: You can request that we limit the way we use your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We may need to verify your identity before fulfilling your request.

DAZN Bet uses cookies and similar tracking technologies to enhance your experience, analyse website usage, and for marketing purposes. Cookies are small text files stored on your device that help us remember your preferences, analyse how our website is performing, and tailor advertisements. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy for more detailed information on how we use cookies.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means we will keep your data for the duration of your active account with DAZN Bet, and for a further period as mandated by our licensing authority and anti-money laundering regulations, which is typically five to seven years after your account closure. After this period, your data will be securely deleted or anonymised.

Your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA) that may not have equivalent data protection laws. When we transfer your data internationally, DAZN Bet takes appropriate safeguards to ensure your data is protected, such as implementing standard contractual clauses approved by the European Commission or relying on other legally recognised transfer mechanisms.

DAZN Bet services are strictly not intended for individuals under the age of 18 (or the legal age for gambling in your jurisdiction, if higher). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information promptly. If you believe a child has provided us with their personal information, please contact us.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of the policy. We encourage you to review this policy regularly to stay informed about how we are protecting your information. Significant changes will be communicated to you directly, for example, via email.

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

Email: [email protected]

Postal Address: [Insert General Company Address for Privacy Enquiries, e.g., Data Protection Officer, [Company Name], [Registered Office Address]]

You also have the right to lodge a complaint with your local data protection supervisory authority.